Category: Service Updates

Please note that clients should anticipate a 24 hour delay on movements to and from lower mainland BC and Ports in Vancouver, as CN is currently experiencing a service disruption on the mainline between Kamloops and Jasper. We will continue to monitor the situation and provide updates as they become available.

Please note that delays in and out of Calgary may be possible due to inclement weather. Clients in this area should anticipate a 24-hour delay while we work through the elements.  We will continue to monitor this situation closely and provide updates as they become available.

Please note that delays may be possible as CN is currently experiencing a networkwide system failure that is impacting inbound/outbound movements of containers through the intermodal terminals. We are awaiting further details as well as an estimated restoration time. We will post further details once available. We appreciate your patience and apologize for any inconvenience(s) experienced related to these delays.

Please note that due to the anticipated tropical storm conditions and coastal flooding over portions of Atlantic Canada this weekend, delays are expected at our terminals in New Brunswick and Nova Scotia.

As per CN:
Effective from 0700 on Saturday, September 16, 2023, CN Rail will suspend all regular scheduled service in the Moncton and Halifax areas. Service will remain suspended until at least 1400 on Sunday, September 17, 2023. The resumption will depend on the impact and duration of the storm. We will be monitoring the conditions through the weekend and will resume business as soon as safe operating conditions return. 

We will continue to provide updates as they become available to us, but you can also remain up to date by visiting the Canadian Hurricane Centre

Please note that as per CN, trains have resumed service in BC. Please note that delays remain possible as trains are moving with caution and reduced speeds in affected areas. We will continue to monitor the situation closely.

Please note that delays may be possible due to continued forest fire activity throughout BC.

As per CN:

-Train operations have been suspended west of Ashcroft and Kamloops, BC until further notice.
-All the trains have been cancelled at Vancouver and Kamloops, BC.
-Service will resume gradually as conditions in the area stabilize.

We will continue to monitor the situation and provide updates as they become available.

Please note that the required repairs have been completed, and all affected tracks have been reopened. Deliveries within NS should anticipate an additional 24-48 hour delay as track congestion and backlog are cleared. We will continue to monitor the situation closely and provide updates as they become available.

Please note that delays of 48-72 hours may be possible for deliveries in Nova Scotia, due to torrential downpours that have caused flooding in certain areas. We are working diligently to mitigate delays with an established detour plan, and will continue to monitor the situation closely, and provide updates as they become available.

Due to recently reported Service issues on Microsoft cloud platforms; email response times may be delayed. We appreciate your patience as some emails may take additional time to be received by our server.

Due to recently reported Service issues on Microsoft cloud platforms; email response times may be delayed. We appreciate your patience as some emails may take additional time to be received by our server.