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Service Updates

Update:

Weather Advisory: Service Impact Across Multiple Provinces – January 27, 2026

Dear Valued Customer,

Please be advised that delays will be experienced throughout the Maritime provinces today as a result of winter weather conditions. Delays may also be experienced in parts of Southern and Eastern Ontario as a result of recent conditions in the Eastern United States and provinces.

Operational statuses in the Maritimes are as follows:

New Brunswick

Bathurst & Miramichi – Limited service, no guarantees.
Fredericton – Limited service, no guarantees. Out of city areas will not be serviced.
Moncton – Limited service, no guarantees for pickups or deliveries.
Saint John – Limited service, no guarantees. Courier will not be serviced today.

Nova Scotia

Dartmouth & Yarmouth – Limited service, no guarantees for pickups or deliveries.
Kentville – Limited service, no guarantees for pickups or deliveries. Areas outside of town will not be serviced.
Truro – Limited service, no guarantees.
Sydney – Terminal is closed for the day.

Prince Edward Island

Terminal is open however deliveries are delayed

Ontario

Ottawa – No guarantees beyond local points for pickups or deliveries.

Update:

Weather Advisory: Service Impact Across Multiple Provinces – January 26, 2026

Dear Valued Customer,

Winter weather across several provinces is impacting service levels today. Terminals in New Brunswick, Prince Edward Island, and parts of Nova Scotia remain operational, but services are limited.

Operational status by region:

Newfoundland
• Limited service; no guarantees for pickups or deliveries.

New Brunswick
• Edmundston, Fredericton & Saint John: Limited transport service within city limits; no guarantees for pickups or deliveries.
• Moncton: Limited service; no guarantees for pickups or deliveries. Areas outside the city are not being serviced.

Nova Scotia
• Dartmouth & Sydney: Limited service; no guarantees for pickups or deliveries.

Ontario
• Limited service; no guarantees for pickups or deliveries.

Prince Edward Island
• Limited service; no guarantees for pickups or deliveries.

British Columbia & Alberta
• Operations are running normally; however, rail delays originating in the Prairies may affect some shipment timelines.

For shipment-specific inquiries, please contact customerservice@m-o.com

Update:

Weather Advisory: Marine Atlantic Cancellations – January 23, 2026

Dear Valued Customer,

Our shipping partner Marine Atlantic has issued the following statement regarding weather impacts:

Due to adverse weather conditions, we anticipate potential schedule impacts to the following sailings:

Potential Weather Impact: Adverse Weather Conditions

01/21/2026 – 11:05

Due to adverse weather conditions, we anticipate potential schedule impacts to the following sailings:

01/25/2026 / 11:45 / North Sydney to Port aux Basques / Restricted
01/25/2026 / 11:45 / Port aux Basques to North Sydney / Unrestricted
01/25/2026 / 23:15 / North Sydney to Port aux Basques / Unrestricted
01/25/2026 / 23:30 / Port aux Basques to North Sydney / Unrestricted

Further updates will be posted as they become available.

Last Update: 01/23/2026 – 08:57

Restricted Sailing(s) Cancelled: Adverse Weather Conditions

01/21/2026 – 19:29

Due to adverse weather conditions, the following restricted sailings have been cancelled:

01/23/2026 / 11:45 / North Sydney to Port aux Basques / Ala’suinu / Cancelled / Restricted
01/23/2026 / 11:45 / Port aux Basques to North Sydney / Highlanders / Cancelled / Restricted
01/24/2026 / 11:45 / North Sydney to Port aux Basques / Ala’suinu / Cancelled / Restricted
01/24/2026 / 11:45 / Port aux Basques to North Sydney / Highlanders / Cancelled / Restricted

Last Update: 01/23/2026 – 08:58

Cancelled Sailing Advisory: Adverse Weather Conditions

01/21/2026 – 19:34

Due to adverse weather conditions, the following sailings are cancelled:

01/23/2026 / 11:45 / North Sydney to Port aux Basques / Ala’suinu / Cancelled / Restricted
01/23/2026 / 11:45 / Port aux Basques to North Sydney / Highlanders / Cancelled / Restricted
01/23/2026 / 23:15 / North Sydney to Port aux Basques / Highlanders / Cancelled / Unrestricted
01/23/2026 / 23:30 / Port aux Basques to North Sydney / Ala’suinu / Cancelled / Unrestricted
01/24/2026 / 11:45 / North Sydney to Port aux Basques / Ala’suinu / Cancelled / Restricted
01/24/2026 / 11:45 / Port aux Basques to North Sydney / Highlanders / Cancelled / Restricted
01/24/2026 / 23:15 / North Sydney to Port aux Basques / Highlanders / Cancelled / Unrestricted
01/24/2026 / 23:30 / Port aux Basques to North Sydney / Ala’suinu / Cancelled / Unrestricted

Reserved customers will be rescheduled to the first available sailing and contacted.

Update:
Update:

Weather Advisory: Winter Storm – January 15, 2026

Dear Valued Client,

Overnight snowfall across our operating network has resulted in hazardous driving conditions. Adverse weather continues this morning, restricting access in several regions and affecting travel safety.

Service delays and disruptions are expected in all impacted areas.

We appreciate your understanding and apologize for any inconvenience caused by these weather-related delays.

Update:

Weather Advisory: Winter Storm – Western Newfoundland – January 12, 2026

Dear Valued Client,

A significant winter storm continues to impact western Newfoundland, including Bay St. George to Corner Brook and the Great Northern Peninsula.

Weather Details:

Total Snowfall: 20–40 cm, with higher amounts possible over higher terrain

Maximum Wind Gusts (Today): East to northeast 80–100 km/h, reaching up to 120 km/h in exposed areas and along the Straits

Maximum Wind Gusts (Tonight): North to northwest 90–120 km/h

Duration: Continuing until early Tuesday morning

Conditions:
The combination of snow and strong winds is expected to produce blizzard-like conditions and poor visibility throughout the affected regions.
In the Bay St. George and Corner Brook areas, snow may briefly mix with or change to ice pellets or freezing rain this morning before blizzard conditions develop later tonight as temperatures drop.

Localized wind and snow enhancement may occur in the areas surrounding Cape St. George, Port au Port Bay, the outer Bay of Islands, Trout River Bay, Bonne Bay, Western Brook Pond, St. Paul’s Bay, Parson’s Pond River, and St. John Bay.

Travel Advisory:
Travel will likely be challenging due to blowing snow and reduced visibility.
We encourage customers to plan ahead and check for service updates as conditions evolve.

Update:

Weather Advisory: Marine Atlantic Cancelled Sailings – January 12, 2026

Dear Valued Client,

Due to adverse weather conditions, the following sailings are cancelled:

Date – Time – Route(s) Affected – Status – Sailing Mode

01/12/2026 – 11:45 – North Sydney to Port aux Basques – Cancelled – Restricted

01/12/2026 – 11:45 – Port aux Basques to North Sydney – Cancelled – Restricted

01/12/2026 – 23:15 – North Sydney to Port aux Basques – Cancelled – Unrestricted

01/12/2026 – 23:30 – Port aux Basques to North Sydney – Cancelled – Unrestricted

Update:

Weather Advisory: Eastern Canada – December 15, 2025

Dear Valued Client,
Due to adverse weather conditions impacting Eastern Canada, service delays and terminal closures are currently in effect. Affected regions include Central Newfoundland, the West Coast, and the Northern Peninsula of Corner Brook.
We appreciate your patience and understanding as we navigate these weather-related disruptions. Updates will be shared as conditions improve and operations resume.

Update:

Weather Advisory: Wind Conditions – Wreckhouse Brook, NL – December 12, 2025

Dear Valued Customer,

Please be advised that high winds in the Wreckhouse area are expected to impact service today.

Environment Canada has issued a Yellow Weather Warning for Wreckhouse Brook, NL: Alert: Wreckhouse Wind – Yellow (Moderate Impact, High Confidence).

Timing: Late this morning through early this evening (Thursday, December 11, 2025).

Peak Period: This afternoon.

Forecast Winds: Southeasterly gusts up to 100 km/h in the Wreckhouse area.

Impacts: High-sided vehicles may be pushed around by the wind. Disruptions to services and travel are possible.

Update:

Weather Advisory: Marine Atlantic Cancellations – December 9, 2025

Dear Valued Customer,

Date / Time / Route(s) Affected / Vessel / Status / Sailing Mode
12/09/2025 / 17:45 / North Sydney to Port aux Basques / Leif Ericson / Cancelled / Restricted, Commercial Only
12/10/2025 / 6:30 / Port aux Basques to North Sydney / Leif Ericson / Cancelled / Restricted, Commercial Only
12/10/2025 / 17:45 / North Sydney to Port aux Basques / Leif Ericson / Cancelled / Restricted, Commercial Only
12/11/2025 / 6:30 / Port aux Basques to North Sydney / Leif Ericson / Cancelled / Restricted, Commercial Only

Update:

Weather Advisory: Atlantic Region – December 2, 2025

Dear Valued Customer,

Environment Canada has issued special weather statements for much of the Atlantic region as a combination of snow, rain and high winds is in the forecast.

The weather agency says between 15 to 35 centimeters of snow is expected to fall across inland Nova Scotia and in elevated parts of the province, especially the Cape Breton Highlands, beginning Tuesday and into Wednesday.

Between 30 and 50 millimeters of rain along the Atlantic coast, with high winds, are expected over the same period.

More snow hammers already hard-hit parts of southern Ontario

In southeast New Brunswick, 10 to 15 centimeters of snow is in the forecast this afternoon and into Wednesday.

Prince Edward Island, meanwhile, is expected to get 15 or more centimeters of snow accompanied by high winds.

Beginning Wednesday in Newfoundland, between 20 and 30 centimeters of snow is forecast.

Update:

Weather Advisory: Marine Atlantic Cancellations due to adverse weather conditions – November 17, 2025

Dear Valued Customer,

Due to adverse weather conditions, the following sailings are cancelled:

Date / Time / Route(s) Affected / Vessel / Status / Sailing Mode

11/17/2025 / 11:45 / North Sydney to Port aux Basques / Cancelled / Unrestricted
11/17/2025 / 11:45 / Port aux Basques to North Sydney / Cancelled / Unrestricted
11/17/2025 / 23:15 / North Sydney to Port aux Basques / Blue Puttees / Cancelled / Unrestricted
11/17/2025 / 23:30 / Port aux Basques to North Sydney / Ala’suinu / Cancelled / Unrestricted

Update:

Weather Advisory: PEI – Bridge Traffic Restriction due to high winds – November 10, 2025

Dear Valued Customer,

For user safety, the Confederation Bridge has restricted certain classes of vehicles from crossing until the current high wind situation changes. Restricted classes include automobiles towing trailers, motorcycles, highsided vehicles including trucks, tractor trailers, recreational vehicles, and buses. Bridge restrictions were put into place at 10:20hrs, November 10, 2025. You will be advised when the situation changes.

Update:

Weather Advisory: PEI – Bridge Traffic Restriction due to high winds – November 5, 2025

Dear Valued Customer,

For user safety, the Confederation Bridge has restricted certain classes of vehicles from crossing until the current high wind situation changes. Restricted classes include automobiles, towing trailers, motorcycles, highsided vehicles including trucks, tractor trailers, recreational vehicles, and buses. Bridge restrictions were put into place at 15:33hrs, November 4, 2025. You will be advised when the situation changes.

Update:

Weather Advisory: Marine Atlantic – Cancelled Sailing Advisory – November 5, 2025

Dear Valued Customer,

Due to adverse weather conditions, the following sailings are cancelled:

Date / Time / Route(s) Affected / Vessel / Status / Sailing Mode

11/05/2025 / 11:45 / North Sydney to Port aux Basques / Blue Puttees / Cancelled / Unrestricted
11/05/2025 / 11:45 / Port aux Basques to North Sydney / Ala’suinu / Cancelled / Unrestricted
11/05/2025 / 17:45 / North Sydney to Port aux Basques / Leif Ericson / Cancelled / Restricted
11/06/2025 / 06:30 / Port aux Basques to North Sydney / Leif Ericson / Cancelled / Restricted
11/06/2025 / 11:45 / North Sydney to Port aux Basques / Blue Puttees / Cancelled / Unrestricted
11/06/2025 / 17:45 / North Sydney to Port aux Basques / Leif Ericson / Cancelled / Restricted
11/06/2025 / 23:15 / North Sydney to Port aux Basques / Ala’suinu / Cancelled / Unrestricted
11/06/2025 / 11:45 / Port aux Basques to North Sydney / Ala’suinu / Cancelled / Unrestricted
11/06/2025 / 23:30 / Port aux Basques to North Sydney / Blue Puttees / Cancelled / Unrestricted
11/07/2025 / 11:45 / North Sydney to Port aux Basques / Blue Puttees / Cancelled / Unrestricted
11/07/2025 / 11:45 / Port aux Basques to North Sydney / Ala’suinu / Cancelled / Unrestricted
11/07/2025 / 06:30 / Port aux Basques to North Sydney / Leif Ericson / Cancelled / Restricted
11/07/2025 / 17:45 / North Sydney to Port aux Basques / Leif Ericson / Cancelled / Restricted
11/08/2025 / 06:30 / Port aux Basques to North Sydney / Leif Ericson / Cancelled / Restricted

Update:

Weather Advisory: Regina – Delays caused by track integrity – November 5, 2025

Dear Valued Customer,

Please be advised that due to heavy rainfall in Regina over the past 24 hours, the CP Tyvan Subdivision has been taken out of service. The closure is expected to last approximately 48 hours to ensure track integrity and safe operating conditions.
As a result, CN will be unable to provide rail service into our Regina Terminal during this period. Trains will be staged at our Melville Subdivision until service resumes.
Our Regina Terminal will remain open for cartage activity; however, we will be closely monitoring conditions to ensure continued safety.

We appreciate your understanding and will provide updates as the situation evolves.

Update:

Weather Advisory – Newfoundland Lane – November 4, 2025

Due to high wind warnings and ferry cancellations in Newfoundland, service may experience delays. The following departures are currently cancelled:

Date/Time: 11/4 12:30

Route Affected: North Sydney → Port aux Basques

Vessel: Blue Puttees

Date/Time: 11/4 17:45

Route Affected: North Sydney → Port aux Basques

Vessel: Leif Ericson

Date/Time: 11/4 23:15

Route Affected: North Sydney → Port aux Basques

Vessel: Ala’suinu

Date/Time: 11/4 11:45

Route Affected: Port aux Basques → North Sydney

Vessel: Ala’suinu

Date/Time: 11/4 23:30

Route Affected: Port aux Basques → North Sydney

Vessel: Blue Puttees

Date/Time: 11/5 11:45

Route Affected: North Sydney → Port aux Basques

Vessel: Blue Puttees

Date/Time: 11/5 11:45

Route Affected: Port aux Basques → North Sydney

Vessel: Ala’suinu

We appreciate your patience and will provide updates as conditions improve and normal operations resume.

Update:

Important Service Update: Oceanex Avalon Dry Dock Schedule – May 8, 2025

Please be advised that the Oceanex Avalon will undergo scheduled dry docking in Montreal beginning Monday, May 26, 2025, for approximately two weeks. The vessel is expected to resume regular service during the week of June 9, 2025.

The last loaded sailing to St. John’s will take place on Friday, May 16, 2025.
Upon arrival in St. John’s on Friday, May 23, 2025, the vessel will discharge cargo and then sail empty to dry dock.
We recommend that you adjust your shipment planning accordingly to minimize any disruption. For further information or assistance, please contact our Customer Service team.

Date: 03/07/2025
Time: 11:45
Route(s) Affected: Port aux Basques to North Sydney
Vessel: Ala’suinu
Status: Cancelled

Date: 03/07/2025
Time: 11:45
Route(s) Affected: North Sydney to Port aux Basques
Vessel:Blue Puttees
Status: Cancelled

Date: 03/07/2025
Time: 23:15
Route(s) Affected: North Sydney to Port aux Basques
Vessel: Ala’suinu
Status: Cancelled

Date: 03/07/2025
Time: 23:30
Route(s) Affected: Port aux Basques to North Sydney
Vessel: Blue Puttees
Status: Cancelled

Update:

Service Update: Adverse Weather in Marine Atlantic – March 7, 2025​

Due to adverse weather conditions, the following sailings are cancelled:

Date: 03/07/2025
Time: 11:45
Route(s) Affected: Port aux Basques to North Sydney
Vessel: Ala’suinu
Status: Cancelled

Date: 03/07/2025
Time: 11:45
Route(s) Affected: North Sydney to Port aux Basques
Vessel:Blue Puttees
Status: Cancelled

Date: 03/07/2025
Time: 23:15
Route(s) Affected: North Sydney to Port aux Basques
Vessel: Ala’suinu
Status: Cancelled

Date: 03/07/2025
Time: 23:30
Route(s) Affected: Port aux Basques to North Sydney
Vessel: Blue Puttees
Status: Cancelled

Update:

Service Update: Weather-Related Delays – February 18, 2025​

Due to severe winter conditions, our operations in the East are experiencing significant delays:
• PEI Terminal: Closed until further notice.
• Eastern Terminals: Running 24–36 hours behind schedule due to severe weather and icy conditions.
• Quebec: Over 85 cm of snowfall has impacted the region. The city is gradually recovering, but services are delayed by 24–48 hours.
• Ontario Terminals: Heavy snowfall over several days has caused delays of 24–48 hours, though all terminals remain operational.
We appreciate your patience and understanding as we work to restore normal service as quickly as possible.
As we work through the backlog, service delays of 24 to 48 hours are expected. We appreciate your patience and understanding during this time.

Update:

Service Update: Delays in Ottawa, Montreal, and Toronto – February 13, 2025

Due to recent heavy snowfall, operations in Ottawa, Montreal, and Toronto are experiencing significant disruptions. Road conditions are affecting both our linehaul units and P&D fleet, leading to delays across our network.
As we work through the backlog, service delays of 24 to 48 hours are expected. We appreciate your patience and understanding during this time.

Update:

Special Weather Statement: Potential Service Delays in Eastern Canada – February 12, 2025

Dear Valued Customer,

We are closely monitoring an incoming storm system expected to impact Eastern Canada in the coming hours. Adverse weather conditions may lead to service delays along affected routes.

As part of M-O’s Winter Safety Plan, our teams are fully engaged and prepared to prioritize the safety of our employees, drivers, and your shipments while working to maintain service continuity.

Should the storm develop as forecasted, some temporary service disruptions may be unavoidable. We will continue to assess the situation and proactively update impacted customers as conditions evolve.

For any questions or assistance, please contact your Account Manager or Customer Service Representative.

Thank you for your understanding and support.

Update:
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Special Weather Statement: Extreme Cold and Snow Warning – January 20, 2025

We would like to inform you of an extreme weather warning affecting parts of the Maritimes, the Prairies, Northern Ontario and the Midwest towards Chicago.

Over the next several days these regions are expected to experience severe cold and/or heavy snowfall.

These challenging conditions will impact road travel and necessitate enhanced rail safety measures such as reduced train lengths, to ensure safe and efficient movement of your goods.

We remain dedicated to minimizing disruptions during this period.

If you have any questions or require additional support, please do not hesitate to contact your account representative.

Update:

Service Update: Delays in PEI due to bridge closures – January 6, 2025

Please be advised that we are experiencing delivery delays today due to adverse weather conditions. The PEI Bridge and the Canso Causeway are both closed due to high winds, which has prevented the movement of our PEI and Sydney LTL shipments. We appreciate your understanding and patience as we navigate these challenges.

Update:

Special Weather Statement: Southern New Brunswick – December 23, 2024

Snowfall is expected on Tuesday December 23rd. Snowfall totals: 10 to 15 cm
Locations: Southern New Brunswick.
Time span: Beginning later tonight ending overnight Tuesday.

A developing system is expected to give snowfall on Tuesday, which may impact Holiday travel on Tuesday. There is unusual uncertainty in the amount of snowfall accumulation expected with this system.

Snowfall warnings have been issued in parts of southern New Brunswick where snowfall amounts are expected exceed 15 cm over a period of 12 hours or less.

Update:

Special Weather Statement: Central and northern Nova Scotia – December 23, 2024

Snowfall is expected on Tuesday December 23rd. Snowfall totals: 5-15 cm by Wednesday morning, additional amounts possible Wednesday.
Locations: Central and northern Nova Scotia.
Time span: Beginning Tuesday morning tapering Wednesday morning.

A developing system is expected to give snowfall on Tuesday and Tuesday night, likely impacting Holiday travel.
There is unusual uncertainty in the amount of snowfall expected with this system, where snow may continue for areas near the Atlantic coast through Wednesday. Snowfall totals may be lower for communities along the Atlantic coast, where snow is expected to wet or may briefly mix with rain.

Snowfall warnings have been issued for western mainland Nova Scotia and Cumberland County – Minas Shore, where snowfall totals are expected to exceed 15 cm in 12 hours or less.

Update:

Winter Weather Update: Ensuring Safe and Reliable Logistics Operations – December 20, 2024

Dear Valued Customer,

As severe cold conditions grip parts of Canada, we want to assure you that the safety of our employees, communities, and the goods we transport remains our top priority. To that end, our logistics partners have implemented enhanced safety measures to navigate the challenges posed by extreme winter weather.

Severe cold and heavy snowfall can significantly impact rail operations, particularly the braking systems. To maintain safe operations, a tiered system is used to adjust train lengths when temperatures drop below -25°C.

At -25°C (Tier 1): Train lengths are restricted to a maximum of 10,000 feet.
At -31°C (Tier 2): The maximum train length is reduced further to 8,500 feet.
At -36°C (Tier 2): Train lengths are further restricted to 8,500 feet, with additional safety measures in place.
These tier restrictions often require additional train starts—up to three in certain cases—to safely transport the same volume of goods. While these adjustments are essential for maintaining safety, they may lead to increased operational complexity, particularly as multiple corridors experience severe weather simultaneously.

We remain steadfast in our commitment to minimizing disruptions and ensuring the safe and efficient movement of your goods during these challenging conditions. Should you have any questions or need further assistance, please feel free to reach out to your account representative.

Thank you for your understanding and partnership as we navigate this winter season together.

Warm regards,
The M-O Team

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Service Update: Thanksgiving Holiday Closure – October 11, 2024

Please note that on On Monday, October 14th, our terminals coast to coast will be closed for pickups and deliveries as we observe and celebrate the Canadian Thanksgiving Holiday.

On behalf of the entire team at Maritime-Ontario, we wish you all a safe and Happy Thanksgiving!

Update:

Service Update: Heated Service Availability – October 10, 2024

Please note that beginning Tuesday, October 15th, our Heated service will be available to safeguard your shipments from freezing, running through April 15th, 2025. If you are shipping temperature-sensitive goods, please plan carefully and ensure that the required temperature and handling instructions are clearly indicated on all shipping documents and labels.

Update:

Service Update: National Truth and Reconciliation Day Observance – September 27, 2024

Please be advised that all M-O locations will remain operational on September 30, 2024, Truth and Reconciliation Day. However, due to the observance of this important day and reduced staffing levels, minor service delays should be anticipated.

We appreciate your understanding as we continue to provide our services while also respecting the significance of this day.

Update:

Service Update: Rail Disruption Updates – August 26, 2024

We are pleased to inform you that, following binding arbitration imposed by the Government and the CIRB, the recent disruption in the rail service is over. CN employees have returned back to work, all embargoes have been lifted and the trains are moving.

What This Means for You:

– Resumption of Rail Services: We have already started shifting our volumes back to CN’s network. While we still anticipate some service volatility in the coming days as CN clears the backlog, stabilized transit schedules will resume across the country.

– Adjustment of Surcharges: We are eliminating the surcharge that was temporarily applied to shipments inbound to Atlantic Canada effective immediately .

We understand the challenges that recent events have posed and will continue to affect us in the coming days. We want to sincerely thank you for your continued trust and cooperation. Should you have any specific concerns or require further information, please do not hesitate to reach out to our sales team.

Update:

Service Update: Atlantic Canada Road Contingency – August 22, 2024

Due to CN’s lockout of TCRC employees, Maritime-Ontario has suspended all intermodal service within Canada. M-O will continue daily service from Ontario and Quebec to points in Ontario, Quebec and Atlantic Canada. Any shipments tendered to M-O to NB, NS and PE will incur a Road Contingency Surcharge. Please note that customers may experience service disruptions as we work through these challenges. If you have any questions regarding this surcharge, please reach out to your account representative or contact our sales department for more information.

We appreciate your understanding and apologize for any inconvenience this situation may cause during the ongoing negotiations.

Update:

Service Update: Delays Possible Through Atlantic Canada – August 19, 2024

Due to CN’s issuance of a 72-hour lockout notice to the TCRC, effective immediately Maritime-Ontario is suspending all intermodal movements to Atlantic Canada. Any shipments tendered to M-O on or after this date will incur a Road contingency surcharge. While M-O will continue daily deliveries to Atlantic Canada, customers may experience service disruptions as we work through these challenges.

If you have any questions regarding this surcharge, please reach out to your account representative or contact our sales department for more information. We appreciate your understanding and apologize for any inconvenience this situation may cause during the ongoing negotiations.

Update:

M-O Rail Strike Plan – August 19, 2024

In response to potential railway strikes, M-O has developed an action plan to help our customers prepare in advance. Below, you’ll find the current shipping ingate cut-off dates for units to arrive before any possible labor disruptions. Please ensure that pickup appointments are scheduled by 3:00 PM on the specified cut-off dates to allow enough time for your shipments to be ingated. Note that these dates may change as the situation evolves, and we will provide updates as needed.

Additionally, M-O will be placing an embargo on all LTL Temperature-Controlled and Hazardous Materials cargo across our network, effective August 15, 2024. Limited temperature-controlled truckload services to Western Canada will be available on a spot-quote basis. LTL services from Brampton and Montreal to Atlantic Canada will incur OTR Surcharge pricing and will also be subject to availability.

To view the current M-O Rail Strike Plan, please click here.

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Service Update: Delays in Western Canada Due to Wildfires – July 23, 2024

Please note that evacuations and highway closures caused by the wildfire near Jasper National Park have resulted in delays for volumes moving in and out of Vancouver. Rail operations in the affected area have been stopped, and trains are being diverted and staged until service can resume. We are closely monitoring the situation and will provide further updates as soon as we have more information on the expected duration of these delays.

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Service Update: Global Connectivity Issue Affecting Key Services – July 19, 2024

As reported earlier this morning, Crowdstrike has identified a global issue which has impacted connectivity to some of our key services. We apologize for any inconvenience this may cause and appreciate your continued support as our teams work to restore these services. We are actively monitoring the situation and will provide updates as they become available.

Update:

Service Update: Delays Anticipated Due to CN System Updates on July 14, 2024 – July 12, 2024

Please be advised that CN will be conducting system updates affecting gate operations on July 14, 2024, between 03:00 and 06:00 EST. During this period, delays may occur at the following locations:

– Brampton
– Malport
– Calgary
– Edmonton
– Vancouver
– Winnipeg
– Saskatoon

We appreciate your understanding and will keep a close watch on the situation, providing updates as they become available.

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Service Update: St. John’s Pier Access Delays – June 21, 2024

Please note that service delays may be possible from June 20, 2024 to July 20, 2024  as a result of construction in the downtown core affecting the main access to the St. Johns Pier. We will continue to monitor this situation closely and provide more detailed updates as they become available. 

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Service Update: TRCR Negotiations Update – June 7, 2024

Please note that while the reply deadline from the CIRB has been extended to June 14 and negotiations continue, a work stoppage is not likely to occur before mid to late July.

There are currently no delays as a result of these negotiations, and schedules are continuing as planned. We will continue to monitor the situation closely and provide any updates as they become available.

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Service Update: Delays in AB Due to Track Disruption – June 3, 2024

Please note that as a result of a train disruption near Hinton, Alberta, shipments may experience delays of up to 48 hours as the backlog is cleared and traffic is expedited through the area. We are monitoring this situation closely, and will continue to provide updates as they become available.

Update:

Service Update: Delays in BC Due to Train Derailment – June 3, 2024

Please note that as a result of a train derailment between Edmonton and Jasper, shipments into BC may experience delays of up to 48 hours as the congestion is cleared, and schedules are sorted. We are monitoring this situation closely, and will provide updates as they become available.

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M-O Rail Strike Plan – May 6, 2024

In response to the potential railway strikes, M-O has created an action plan to assist our customers in proactively planning for these events. The dates attached will provide the current shipping ingate cut-off timeline for units to arrive prior to any labor disruptions. Please be aware that dates may change as plans evolve, and updates will be shared accordingly.

To view the current M-O Rail Strike Plan, please click here.

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Service Update: Potential Delays Expected on April 8 Due to Solar Eclipse – April 5, 2024​

Please be advised that deliveries and pickups in Southern Ontario, Montreal, and parts of Atlantic Canada on Monday, April 8, may experience delays of up to 24 hours due to anticipated traffic congestion, as the upcoming Total Solar Eclipse is expected to attract large crowds to these areas. We will continue to monitor the situation closely and provide more specific updates if service delays occur. 

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Service Update: Special Weather Statement for Calgary – March 19, 2024​

Please note that delays may be possible throughout Calgary, AB as a result of a significant weather change this week, bringing cooler temperatures and the potential for 15 to 25 cm of snow. This expected front will also bring heavy snow, starting this evening in west-central Alberta and spreading southeast on Wednesday and Thursday. Over the next 48 hours, parts of southern Alberta could see snowfall totals of 15 to 25 cm, with even higher amounts possible over the eastern slopes of the Rocky Mountains. Snowfall warnings are likely. We will continue to monitor the situation closely, and provide any service updates as they become available.

Update:

Service Update: Delays Possible throughout NS & NL – February 14, 2024

Please note that due to severe weather conditions, the following terminals are currently closed:

– Sydney, NS
– Gander, NL
– St. John, NL

Delays of 24-48 hours are anticipated as the cities work on clearing the snow and restoring safe road conditions, and we will continue to monitor the situation and provide updates as they become available.

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Service Update

  1. Weather Advisory: Service Impact Across Multiple Provinces – January 27, 2026
  2. Weather Advisory: Service Impact Across Multiple Provinces – January 26, 2026
  3. Weather Advisory: Marine Atlantic Cancellations – January 23, 2026
  4. Weather Advisory: Terminal Closure – Newfoundland – January 21, 2026
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